Mark Ray
1725 East 14
Mile Road Unit A
Birmingham,
MI 48009
(313)
680-1782
COMPUTER OPERATIONS and SYSTEMS PROFESSIONAL
Windows NT,
Windows 2000, Windows XP, Windows 2000 Server, Windows 2003 Server, Macintosh
OS X and Classic, Linux/UNIX OS, FileMaker Pro Database Development, Microsoft
Office Suite, Macromedia Studio MX, Java Scripting, HTML coding, Basic CISCO
Routing, PBX and VoIP Telephony Solutions, SASI Student Management Database and
Wireless Technology.
QUALIFICATIONS SUMMARY
Qualifications include over eight
years of technology experience in Network LAN WAN implementation. Over nine
years experience with web site development and maintenance. Certified in UNIX
System. Management experience of
technical department personnel. Technical Lead for the installation of a multi campus XP server
farm. Completed infrastructure build-out replacing 8 servers, 300 PCs, and
multiple Network components. Developed the core infrastructure for a virtual
help desk covering multiple locations. Managed the development of new data
center operations and security procedures.
PROFESSIONAL EXPERIENCE
Technology Manager / Network Administrator
1997-Present
Detroit Academy of Arts & Sciences – Detroit, Michigan
Responsible for the management of a
technology team and maintenance of schoolÕs entire computer information
systems, which includes one Macintosh OS X server, Eight Windows 2003 Servers,
a Linux Print Server, a close circuit video network and numerous computer databases.
Design and develop and implement in-service computer training workshops. Over
the past eight years, this service was provided for over 3,000 parents,
teachers and other staff members. Responsible for developing and submitting
proposals for district wide technology solutions. Manage District Virtual
Private Network. Manage District Website.
Consultant / Web Master 1999- 2008
Daily Consulting – Birmingham, Michigan
Work with clients to design, deploy,
monitor and maintain their infrastructure and solve technical problems. Analyze
and implement system changes. Maintain and support clients existing technology
infrastructure. Support, monitor, test, and troubleshoot hardware and software
problems pertaining to LAN and all LAN based applications. Recommend and
schedule repairs. Development of Clients Web Sites using Dreamweaver,
Dreamweaver Ultra Dev, Flash, Fireworks, and Microsoft Publisher.
Mac Specialist 2002-2003
The
Apple Store Somerset – Troy, Michigan
Responsible for customer service and making sure the customers needs are met and
guiding them into the ideal computer purchase. Also involved in
diagnostic of computers
when brought into the store for service.
EDUCATION
2003-2004 Microsoft MCSE Certification Program, Marygrove College
ITEC, Southfield, MI.
2003-2004 UNIX Administration and C Programming Certification, Marygrove College ITEC, Southfield, MI.
1986-1990 Bachelor in Fine Arts with a Minor in
Photography, Wilberforce University, Wilberforce, Ohio.
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